Privacy Policy

Last Updated: February 3, 2026

Introduction

AssistUs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform.

Information We Collect

Personal Information

When you create an account, we collect:

  • Name (first and last name)
  • Email address
  • Phone number (optional)
  • Date of birth (optional)
  • Address (optional)

Usage Data

We automatically collect:

  • Device information (device type, operating system)
  • App usage statistics
  • Attendance records for events you participate in

Camera Access

The mobile app requests camera access solely for scanning QR codes on equipment. We do not store photos or video from your camera.

How We Use Your Information

  • ✓Create and manage your account
  • ✓Enable team and event management features
  • ✓Track attendance for sports events
  • ✓Manage equipment check-in/check-out
  • ✓Send push notifications about events and updates
  • ✓Improve our services

Information Sharing

We do not sell your personal information. We may share your information with:

Your Organization

Team leaders, coaches, and administrators within your sports organization can view relevant information (name, attendance, equipment assignments)

Parents/Guardians

If you are a minor, your parent/guardian linked to your account can view your information

Service Providers

Third-party services that help us operate the app (hosting, analytics)

Data Storage and Security

Secure Servers

Your data is stored on secure servers

Encryption

HTTPS/TLS for data transmission

Secure Storage

Auth tokens stored securely on device

Retention

Data retained while account is active

Your Rights

You have the right to:

  • •Access your personal data
  • •Correct inaccurate data
  • •Delete your account and associated data
  • •Opt out of push notifications

To exercise these rights, contact us at support@assistus.se

Children's Privacy

Our app may be used by minors as part of sports team participation. We collect minimal information from minors and require parental consent through the organization's registration process. Parents can view and manage their children's information through the app.

Push Notifications

We send push notifications for:

  • Event invitations and updates
  • Equipment assignments
  • Attendance reminders

You can disable notifications in your device settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email.

GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights:

  • Legal Basis: We process your data based on your consent and our legitimate interest in providing our services
  • Data Portability: You can request a copy of your data in a machine-readable format
  • Right to Object: You can object to certain processing of your data
  • Data Protection Authority: You have the right to lodge a complaint with your local data protection authority

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: support@assistus.se

Website: https://assistus.se